OUR CONTACT DETAILS

Name: SLC PROTECTION LIMITED

Address: 73 Gilkes Street, 

Middlesbrough, UK, TS1 5EH

Phone Number: 07717003614

E-mail: info@slcprotectionlimited.co.uk

Website -  www.slcprotectionlimited.co.uk

THE TYPE OF INFORMATION WE COLLECT

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details);
• Financial information (for the purpose of combating fraud and money laundering);
• Health and medical information (for the purpose of providing insurance advice);
• Property information (for the purpose of mortgage underwriting);
• Credit reference information;
• See our privacy and cookies policy for details of information      collected by our website.

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Mortgage advice, assessment/qualification and underwriting;
• Insurance advice, assessment/qualification and underwriting.

This information is collected on a ‘contractual’ basis to assist us with providing you with a mortgage and protection advice service.

In order to validate your identity and/or residential address, we may carry out what is known as an Enquiry Search with a credit reference agency. This will leave what is often referred to as a “soft footprint” on your credit file. This is not visible to lenders and does not impact your credit score.

We also receive personal information indirectly, from the following sources in the following scenarios:

• Lenders – Will provide us with necessary information to assist in providing advice, establishment of a lending product or the      ongoing servicing of our customers;
• Insurers – Will provide us with necessary information to assist in providing advice, establishment of an insurance  product or the ongoing servicing of our customers.

We use the information that you have given us in order to provide you with mortgage and/or insurance advice.

We may share this information with:

• Lenders (the specific lenders approached will  be disclosed to you during the advice process);
• Insurance companies (the specific insurers  approached will be disclosed to you during the advice process);
• The Financial Conduct Authority (regulatory purposes);
• The Information Commissioner’s Office (law enforcement);
• National Crime Agency (Law enforcement)
• Other law enforcement bodies (law  enforcement);
• Customer Relationship Management and Product  Sourcing Systems (day to day processing of your data).

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

• We have a contractual obligation;
• We have a legal obligation;
• We have a legitimate interest.

Your information is securely stored in electronic format using our customer relationship management system.

Additionally, we also make use of market leading product sourcing technology.

We keep the above personal information for as long as is necessary to fulfil our regulatory and legal responsibilities. This means that we will retain your information for as long as you are legally able to file a complaint or as long as we have a legal obligation to do so under Anti-Money Laundering legislation. We will then dispose your information by permanently deleting from our files.

Under data protection law, you have certain rights; including:

• Your right of access – You have the right to ask      us for copies of your personal information.
• Your right to rectification – You have the right to ask      us to rectify personal information you think is inaccurate. You also have      the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask      us to erase your personal information in certain circumstances.